• BASIC CONCEPTS
    • GLOSSARY and CONCEPTS
    • NAVIGATION
      • MENU AND TOOLBAR
      • CHANGING BETWEEN PROVIDERS (F2)
      • THE FUNCTION KEYS
      • DATE ENTRY
      • MOUSE VS. KEYBOARD
      • MODE BUTTONS, TABS, AND COMMAND BUTTONS
      • QUICK CODES F8
      • SPECIAL CHARACTERS
      • OVERLAY WINDOWS
      • SCREEN FOCUS
      • THE OK AND CANCEL BUTTONS
      • THE CURSOR
    • STARTING SPM
    • FUNCTION KEYS
      • F2 CHANGE PROVIDER
      • F3 PATIENT INFORMATION
      • F4 SELECT PATIENT
      • SHIFT + F4 SELECT REFERRED PATIENTS
      • F5 DAYLIST
      • SHIFT + F5
      • CTRL + F5 ADMISSIONS
      • F6 TAG
      • SHIFT + F6 TAG ALL
      • F7 SEND
      • SHIFT + F7 CONTACTS
      • F8 QUICK-CODES
        • LETTER QUICK-CODES
      • F9 MERGE CODES
        • Admission Merge Codes
        • APPOINTMENT RELATED MERGE CODES
        • ARTP MERGE CODES
        • CATARACT AUDIT CODES
        • CLAIM
        • COLPOSCOPY MERGE CODES
        • FINANCIAL MERGE CODES
        • OPERATOR 1
        • OPHTHALMIC
        • PATIENT REGISTRATION RELATED MERGE CODES
        • PROVIDER MERGE CODES
        • RECALLMERGECODES
        • REFERRAL RELATED MERGE CODES
        • SURGERY MERGE CODES
        • SPECIAL MERGE CODES
        • SYSTEM CODES
      • F10 NEW MESSAGE
      • SHIFT + F10 READ MESSAGES
      • F11 CONFIRM DICTATION
      • F12 OK
    • MENU OPTIONS
      • SEARCH
    • CLOSING DOWN
  • PATIENT
    • HEADER
    • SELECTING A PATIENT F4
      • FIND PATIENT
    • NEW PATIENT
      • ALERT
      • CHECK ON PATIENTS WITH SIMILAR REGISTRATION DETAILS
    • REGISTRATION
      • REGISTRATION FIELDS
      • PATIENT REGISTRATION FORM
      • SEARCH NHI
      • ALERTS CAUTIONS MEDICAL-WARNINGS
    • LABELS
      • MISCELLANEOUS
    • REFERRAL
      • TO ADD A NEW REFERRAL
      • ADDING ASSOCIATE PROVIDERS
      • LOCUM
      • COLPOSCOPY REFERRAL
    • CLAIMS
      • TO REGISTER A NEW CLAIM NUMBER
      • TO ALTER A CLAIM NUMBER
      • TO CLAIM ACC
      • eACC18
    • NOTES
      • NEW
        • CAUTIONS & MEDICAL WARNINGS
        • CREATING AN ARTP
        • WORKSHEET
        • MEDICAL SUMMARY
        • EXTERNAL DOCUMENT
        • SCANNED DOCUMENT
      • EDIT.
      • DELETE.
      • DISPLAY
      • PRINT.
        • PRINT SINGLE SCAN DOCUMENT PAGE
      • LABEL.
      • COPY TO
      • SCRIPT
      • SCAN A DOCUMENT
      • ORDER TEST
      • LAB eORDER
      • FILENOTE
      • PRESCRIPTION
        • STRUCTURED PRESCRIPTIONS
        • Email Prescription
      • Mailin
    • LETTERS
      • TO NOTES
      • TO TYPE A NEW LETTER
      • TO EDIT A LETTER
      • TO DELETE A LETTER FROM THE PATIENT'S FILE
      • LOAD TYPING
      • DISPLAY LETTER OPTIONS
      • COPY LETTER
      • TO DISPLAY THE TEXT OF THE LETTER
      • TO RECOVER TYPING FROM THE AUTOSAVE FILE
      • SENDING LETTERS ELECTRONICALLY
    • eSCRIPTS
      • ISSUING PRESCRIPTIONS
        • Monograph
        • Role permissions for the Prescriber & Staff
        • Using Favourites
      • PRINT, EMAIL or TXT (SMS)
      • NOTIFICATIONS.
        • Status types
      • Configuration
    • FINANCIAL
      • ACC SCHEDULE CLAIM
      • THIRD PARTY SCHEDULE CLAIM
      • SPLIT INVOICE
      • PATIENT INVOICE
      • THIRD PARTY INVOICE
      • PRINT & SEND
      • NO CHARGE
      • RECEIPT
      • PREPAYMENT
      • ADJUST
        • UNALLOCATE RECEIPT
      • REFUND
      • CREDIT
      • DELETE
        • CREDIT REVERSAL
        • DEBT WRITE-OFF REVERSAL
      • DEBT WRITE-OFF
      • DISHONOURED CHEQUES AND DIRECT CREDITS
      • SUSPEND STATEMENTS
      • SUSPEND STATEMENT MESSAGES
      • FINANCIAL COMMENT
      • MATERNITY BENEFIT SCHEDULE CLAIM
    • AUDIT
      • TO ADD A NEW AUDIT ENTRY TO THE PATIENT
      • SUB CODE
    • IMAGES
    • FORMS
      • TO SELECT A NEW FORM
      • FORM FILL-IN
      • TO EDIT THE MERGE FIELDS OF A FORM
      • PRINT A FORM
      • DELETE A FORM
      • COMPLETING A FIELD FORM
    • CHARTS
      • Audiometry
      • Cataract Audit
    • RECALLS
      • TO PLACE A PATIENT ON RECALL
      • TO EDIT A RECALL
      • TO DELETE A PATIENT OFF RECALL
      • RECALL NO-SHOW REPORT
    • MAIL OUT
    • LAB RESULTS
      • RESULTS
      • MARKING RESULTS AS RECEIVED
    • GROW Chart
    • OPHTHALMIC CHARTS.
      • Modules
  • APPOINTMENT
    • CALENDAR
      • JUMP
      • TODAY
      • SEARCH.
      • PRINT
      • 1st Free
      • NOTE
      • RESOURCE
    • APPOINTMENTS
      • NEW
        • SESSION
        • APPOINTMENT.
        • BREAK.
        • FINANCIAL_
      • EDIT
      • DELETE
      • REORDER
      • LABEL_
      • JUMP
      • TODAY
      • SEARCH
      • TO PRINT
      • STATUS
      • NOTIFY
      • FOLLOW
      • 1ST FREE
      • TRANSFER
      • SMS
      • TRACK
      • RESOURCE
      • QUICK APPOINTMENTS
      • ACC
      • Booking an operation - setup
      • OPERATION BOOKING - EXTENDED
    • OVERVIEW
      • SET UP
    • RESOURCES
      • PRINT resources
      • VIEWING RESOURCES IN USE
    • DIARY
    • WAITING LISTS
  • DICTATION
    • TYPE Dictation
    • CHECK Dictation
    • SEND Dictation
    • EXTERNAL WORD-PROCESSING
    • EMAILING FROM DICTATION MODE
  • MESSAGING
    • MESSAGE CENTRE
      • UNCLAIMED
      • MY MAIL
        • EMAIL
        • TASK
        • RECONCILE TEST ORDERS
        • EXTERNAL FILES
          • EXTERNAL DOCS.
          • IMAGES
          • ONLINE FORMS
          • SCANNED DOCUMENTS
        • SEEN STATUS
      • MY TASKS
    • INTERNAL MESSAGING
      • READING MESSAGES
      • SENDING A MESSAGE
      • NOTIFICATIONS
    • LAB RESULTS
      • VIEW LAB MAIL
    • HEALTHDOCS
      • MAILDOCS_PATIENTDOCS - CLAIMED
      • MAILDOCS_PATIENTDOCS - UNCLAIMED
    • PRINT MESSAGES
    • ACC EFORMS
      • SENDING CLINICAL NOTES TO ACC
  • OFFICE
    • BANKING
      • NEW DEPOSIT SUPPLEMENT
      • TO ADVANCE TO A NEW SUPPLEMENT
      • TO CANCEL AN ADVANCEMENT TO A NEW DEPOSIT SUPPLEMENT
      • TO EDIT DETAILS OF ITEMS ON THE CURRENT DEPOSIT SUPPLEMENT
      • TO DELETE ITEMS OFF THE DEPOSIT SUPPLEMENT
      • TO PRINT A DEPOSIT SUPPLEMENT
      • REPRINT PREVIOUSLY PRINTED EFTPOS SUPPLEMENT
      • SETTLE EFTPOS
      • CASH TAKEN
      • PETTY CASH
      • TROUBLESHOOTING
    • CASHBOOK
      • TO RECONCILE YOUR BANK STATEMENT
      • RECONCILE
    • CONTRACT MGT
    • COST CENTRES.
    • EXPENSES
      • TO ENTER A NEW EXPENSE
      • EDITING EXPENSE
      • DELETING EXPENSE ENTRIES
      • DISPLAYING EXPENSES
    • INVOICES
      • TO DISPLAY A LIST OF INVOICES
      • TO PRINT A COPY OF AN INVOICE
      • LABEL
      • STATUS
      • STATEMENTS
      • ACCOUNTS CHECK LIST
      • CLOSE-OFF PERIOD
      • ACC QUERY
    • LETTERS UNRELATED
      • TO TYPE A NEW UNRELATED LETTER
      • TO EDIT AN UNRELATED LETTER
      • TO COPY AN UNRELATED LETTER
      • EMAIL UNRELATED LETTERS
    • RECALLS
      • DELETING RECALLS
      • DISPLAYING PATIENTS DUE FOR RECALL
      • PRINTING RECALL LETTERS AND REPORTS
    • RECEIPTS
      • NEW RECEIPT
      • PREPAYMENTS via Office
      • PAYMENT TYPES
      • PATIENT & THIRD-PARTY invoices
      • PAYMENTS FROM DEBT COLLECTORS
      • OTHER RECEIPTS
      • SCHEDULE RECEIPTS
      • ACC PAYMENTS
    • SCHEDULES
      • CREDIT Schedule
      • EDITING OR DELETING ENTRIES ON A SCHEDULE
      • PROCESSING
      • RECONCILING PAYMENTS FOR SCHEDULES
      • RECEIPTING AND RECONCILING MATERNITY SCHEDULES
      • ACC QUERY
  • REPORTS
    • INTRODUCTION0
      • TO PRINT A REPORT
    • APPOINTMENT0
      • APPOINTMENTS IN PERIOD
      • Appointments in Period (Current Provider)
      • APPOINTMENT AUDIT LOG
      • Appointment Arrival Tracing
      • APPOINTMENT BUDGET (CODED)
      • APPOINTMENT BUDGET PERIOD (MANUAL LISTING)
      • APPOINTMENTS CANCELLED IN PERIOD
      • APPOINTMENT FINANCIALS
      • APPOINTMENT RESOURCE USAGE
      • APPOINTMENT SETUP
      • APPOINTMENT WAIT TIME INDICATORS
      • FLAGGED FOR NOTIFY
      • NON ATTENDANCE
      • REFERRAL - RESOURCES
      • SESSION HISTORY
      • SESSIONS IN PERIOD
      • SESSION TYPE WITH FINANCIALS
      • WAITING LIST - WEEKS ON LIST
      • WAITING LIST AUDIT LOG
      • HOSPITAL appointments
        • Theatre Session Analysis
    • CLINICAL AUDIT
      • CODE DISCREPANCY
      • CODE LISTING
      • QUERY AUDIT REPORTS
      • RECORD COUNT
    • DATA INQUIRY
      • FINANCIAL ANALYSIS FOR PERIOD
      • INVOICE ANALYSIS FOR PERIOD
      • REFERRAL ANALYSIS FOR PERIOD
      • SCHEDULE PROBLEM
      • SCHEDULE SUMMARY
      • SERIAL PROBLEM
      • TRANSACTION RECONCILIATION
    • FINANCIAL0
      • ACCRUALS
        • Pending Buyer Created Invoice Balance
        • Sub-Contractor Accrual
        • Sub-Contractor Payments Claimed
        • Sub-Contractor Payments in Period
        • Sub-Contractor Payments Owing
      • ADJUSTMENTS
        • Credit Write-Off Refunds
        • Debt Write Off
        • Deleted Financial Transactions
        • Patient Receipt/Credit Payment
        • Payment Deletions
        • Retrospective Transactions - Expenses
        • Retrospective Transactions - Receipts
        • Transaction Adjustments
      • ANALYSIS
        • Invoiced Operations by Billing Type and Procedure Set - Extended
        • Non-Standard GST Report
        • Receipt Analysis by Invoice (F8) code
        • Sales Analysis
        • Third Pary Schedule Summary
      • BANKING0
        • Banking 1
        • Payment Type Summary
      • CASHBOOK0
        • Cashbook Control
        • Trial Balances
        • Trial Balance - Test
      • CREDITORS
        • Credit Balance
        • Small Credit Balances
      • DEBTORS
        • Aged Debtors
        • Combined Statement - 3rd Party Schedule
        • Debtor Control
        • Fees on Hold
        • Outstanding Fees (with Assistants)
        • Outstanding Invoices
        • Outstanding Schedules
      • GST
        • GST Report
      • EXPENSES0
        • Expense Ledger
        • Expense Listing
        • Expense Totals
      • INVOICES0
        • Invoice by Service Date
        • Invoiced Items (coded) by Service Date
        • Invoice Report
      • RECEIPTS0
        • Receipt Analysis
        • Receipt Ledger
        • Receipt Transaction List
        • Receipt Transaction List by User
      • TRANSACTIONS
        • Financial Summary
        • Financial Transaction
    • MANAGEMENT
      • ASSISTANT CODES SETUP
      • CONSOLIDATED PATIENTS
      • CORRESPONDENCE
      • DECEASED PATIENTS
      • DUPLICATE PATIENTS
      • PROCEDURES
      • PROCESSED LAB MAIL
      • QUERY FORM DATA
      • REFERRAL MONTHLY SUMMARY
      • SCANNED DOCUMENTS IN PERIOD
      • SMS MESSAGES
        • SMS Messages Sent*
        • SMS Replies Received
      • STATISTICAL INFORMATION SUMMARY
      • TEST RESULTS OUTSTANDING
      • Data Change Log*
      • DICTATION AUDIT
      • PAYG
        • All Credit Balances
        • Credit Batches Entered in Period
        • Credit Usage in Period
      • PERSONNEL 1
        • Operator Roles
      • Referral Analysis
      • REFERRALS BY REFERRER
      • REFERRER ACTIVITY
      • TASKS
    • PATIENT0
      • COLPOSCOPY STATUS
      • MEDICAL ALERTS_WARNINGS_CAUTIONS
      • FILING NUMBER LISTING
      • PATIENT REFERRAL
      • PREGNANCIES BY EDD DATE FOR GROUP
      • RECALL
      • RECALL NO-SHOW
    • SYSTEM
      • ACTIVE DLL'S
      • BANK ACCOUNTS
      • DATABASE INDEX LISTING
      • DATABASE RECORDS
      • DATABASE SPEED
      • DEFAULT WORKSTATION_PRINTER
      • DLL'S IN USE REPORT
      • DUPLICATED REFERRAL NUMBERS
      • HARD DRIVE FREE SPACE
      • HARD DRIVE USAGE
      • HIGHEST REFERRAL NUMBERS
      • INI FILE PERFORMANCE
      • LOGIN MACHINE VERSION
      • OPERATOR LOGINS IN PERIOD
      • PATHS IN DATA
      • PRINTER SETTINGS
      • PROGRAM VERSION
      • SYSTEM CRASH_RESTART LOG
      • SYSTEM ERROR LOG
      • USERS & GROUPS
      • WORKSTATION OBSOLETE
      • WORKSTATION ODBC_DSN
      • WORKSTATION SETUP
      • WORKSTATION SPM INI
      • WORKSTATION TASKLIST
      • WORKSTATION TCP_IP
      • WORKSTATION TIME
      • SYSTEM SUMMARY
  • SETUP
    • APPOINTMENTS.
      • APPOINTMENT TYPES
      • BOOKS
      • BUDGET CODES
      • CANCELLATION REASONS
      • CATEGORIES
      • PROVIDER SETTINGS
      • RESOURCES.
      • SESSION TYPES.
      • WAITING LIST
      • SUB-CONTRACT TYPES
    • CHARTS
      • OPHTHALMIC CHARTS
      • AUDIOLOGY CHARTS
      • LASER OPERATION
    • CLINICAL AUDIT
      • CODE TREES
      • CONFIGURATION.
      • Sample Audit Codes
    • CONTACTS
      • CONTACT CATEGORIES
      • CORRESPONDENCE
      • EMPLOYERS
      • HEALTH FUNDS
      • INVOICING_REPORTS
        • BATCH INVOICES
      • PHARMACIES
      • SOLICITORS
      • THIRD PARTY SCHEDULE
      • SUPPLIERS
    • CONTRACT MGT.
    • FINANCIAL.
      • BANKING
      • CASHBOOK
      • CHARGES
        • BILLING TYPES-SYSTEM
        • INVOICE CATEGORIES
        • INVOICE ITEMS
        • INVOICE TEMPLATES
        • SCHEDULES
          • ACC
          • MATERNITY
          • THIRD-PARTY SCHEDULE
      • INVOICE OPTIONS
        • PATIENT INVOICE
        • THIRD-PARTY INVOICE
    • LABELS
      • TO ADD A NEW LABEL
      • TO EDIT LABELS
      • SHEET LABELS
    • LOCATIONS
    • PERSONNEL
      • GROUPS
        • TO ADD A NEW GROUP
      • PERMISSIONS
        • MENU UPDATE
      • REVIEW
      • ROLES
      • OPERATORS
        • MESSAGING OPTIONS
    • PRESCRIPTIONS
      • BASIC
      • PRESCRIPTION TEMPLATE
      • STRUCTURED
    • SELECTION LISTS
      • ETHNICITY
      • HEALTHDOC SUB-TYPES
      • LABORATORIES
      • NOTE SUB-TYPES
      • OCCUPATION
      • PAID TO
      • REASON
      • SCANNED DOCUMENT TYPES
      • TESTS ITEMS and CATEGORIES
      • TOWN_CITY
      • PATIENT TYPE
    • SELECT STOCK ITEM
    • SYSTEM
      • ACC ONLINE
      • ALTERNATE PATIENT ID
      • COLPOSCOPY NCSP-R NUMBER
      • DEFAULT POSTAL REGION
      • FILE LOCATIONS
      • GLOBAL FAX SETTINGS
      • Go FAX SETTINGS
      • MESSAGING CARRIERS
      • PREFIX INVOICE NUMBER
      • PROVIDER COLOURS
      • PROXY SERVER
      • SELECTION LIST RESTRICTIONS
      • SINGLE SIGN-ON
      • SYSTEM GST
    • TEST ORDERS
      • LABORATORIES
      • TEST ITEMS AND CATEGORIES
      • TEST TEMPLATES
      • VISIBLE TESTS
    • LETTERHEADS
      • A4 Letterhead
      • A5 / PRESCRIPTION LETTERHEAD
      • INVOICE LETTERHEAD
    • PRINTERS
    • OPERATOR
      • CHANGE PASSWORD
      • SETTINGS
    • TEMPLATES
      • FORMS
        • FORM LETTERS
        • CATEGORIES
        • PATIENT REGISTRATION
        • FIELD FORMS
          • EDITING A FIELD FORM
          • IMPORT INCISIVE FORMS
          • MAKE A COPY OF A FORM
          • USING THE FIELD FORM
          • REMOVING A FIELD FORM
          • UPDATING AN EXISTING FIELD FORM FROM LIBRARY
      • WORKSHEETS
        • Sample XML import files
      • LETTERS
        • SMS
    • PROVIDER
      • SMS MESSAGING
      • CONFIG 1
      • CONFIG 2
      • CONFIG 3
      • DICTATION
      • EMAIL
        • Email Indemnity Agreement
        • From: & Reply-To: options
      • FORM NUMBERS
      • HEALTH FUNDS
      • HNZ NHI FHIR
      • PROVIDER NUMBERS
      • USER NUMBERS
      • SR REFERRAL
    • RECALLS
      • TO ADD A NEW RECALL CODE
    • WORKSTATION
      • CONFIGURATION - workstation
      • PATHS
      • PROFILES
  • UTILITIES
    • ACCRUAL
      • MARK ACCRUED PAYMENTS AS DUE
      • RETROSPECTIVE SUB-CONTRACTOR ALLOCATIONS
      • VIEW / DELETE OLD ACCRUALS
    • ADVANCED
      • FAX SERVICE UI
      • THEATRE SESSION IMPORT CONSOLE
      • SUBMIT ACC INVOICE ONLINE
      • WORKSTATION PROFILES
    • BOOKING
      • CHANGE BOOKING CATEGORY
      • CHANGE PRIMARY SURGEON
      • IMPORT
        • SPM and XML APPOINTMENTS
      • UNDO DISCHARGE
    • CONSOLIDATE
      • CONSOLIDATE CONTACTS
      • CONSOLIDATE PATIENTS
    • EXPORT
      • EXPORT DOCTORS TO CSV FILE
      • EXPORT PATIENT NOTES
    • IMAGE ALLOCATE BULK
    • IMPORT
      • ARTP
        • ARTP PROCEDURE CODES
        • ARTP RESOURCE CODES
        • HTI PROCEDURE CODES
      • ICD10 CODES
      • ICD9 CODES
      • MIMS
      • 3RD PARTY SCHEDULES
      • PATIENT XML
        • Patient Supplied Files
    • LOGS
      • ACC EXPORT LOG
      • DATA CHANGE LOG
      • EMAIL LOG
      • EVENT EXPORT (HL7) LOG
      • FAX LOG
      • RSD MESSAGE LOG
      • SMS MESSAGE LOG
    • REPAIR
      • DATA REPAIR
      • INDEX 3RD PARTIES
      • INDEX F8
      • RESEND HL7 ADT-SIU
      • UNLOCK BANKING
    • SPELL-CHECK
      • EDIT CORRECT LIST
  • OPTIONS
    • SHOW FAVOURITES
    • SHOW MENU IMAGES
    • SHOW GETTING STARTED
    • SHOW POP-UP ALERTS
    • START MESSAGE CENTRE
    • ACTIVATE DEFAULT TAB
    • ALLOW TAB GROUPS
    • AUTO-GROUP TABS
    • OPEN GROUPS IN NEW WINDOWS
    • MENU FONT SIZE