Viewing and Ordering of diagnostic tests for a patient, is possible with the following laboratories:

  • Awanui (Southern Community Laboratories

  • Pathlab

  • Medlab Central

These laboratories all use the Sysmex Eclair system for their test order management. The Incisive application passes patient and provider information to the Eclair portal and loads the Eclair ordering screen, into which you add content to complete and submit the order.

The Eclair ordering system does not provide any information to the Incisive application regarding the placement of the order, therefore there will not be a record of the order automatically created in the patient’s notes.

The only way of making a record is to save a copy of the order as a PDF into a folder, then import it as an External Document from the Message Centre.

Requirements:

  • Internet connection

  • Provider account with the laboratories

  • NHI number for the patient in Patient > Registration

  • HPI-CPN number for the Provider in Setup > Provider > Config 1

  • HPI Facility ID for the practice in Setup > System > HPI Facility Code

Creating the Test order

  1. Select the patient and go to their Notes

  2. Choose ‘Lab eOrder’ from the toolbar menu

  3. Choose the lab you want to send the order to

    image-20240408-214400.png

  4. Select the tests to order and complete the mandatory requirements.

    image-20240408-214616.png

  5. Preview the Order then click on the ‘Place Order’ button

    image-20240408-214801.png

  6. Choose to either print the order or Save as a PDF

    1. To save as a PDF, choose a PDF printer such as TSPrintPDF or Microsoft Print to PDF

      image-20240408-224344.png

    2. Complete the ‘printing’

    3. Choose the folder that you save documents to for importing by the Message Centre.
      Add the patient’s name or NHI number as the FileName

      image-20240408-224546.png

    4. In the Message Centre, select the pdf and Save it to the patient’s record

      image-20240408-224931.png

    5. View the order in Patient > Notes

      image-20240408-225152.png

Viewing the orders and results for the patient

  1. Follow steps 1-4 of the Create Order

  2. When the Eclair order screen appears, click on the ‘View results/Amend Orders’ button

    image-20240408-232909.pngimage-20240408-235101.png