The inFORM application is used to present web forms to patients so they can complete while they are away from the rooms or hospital:

• Registration
• Medical History
• Consent
• Questionnaires
• Feedback surveys
• Post-op pain/infection

When the form is completed it is saved to either a physical or virtual folder.  The Message Centre application scans the folder and lists the available files in the 'Ext' tab area.

Import the online form

Location of the XML form files

The inFORM application produces XML files from the data entered by the patient.

The XML file destination can be a physical or virtual folder.  Specify the location using Setup > Personnel > Operator > Messaging Options

Workflow

Matching specialists, GP's and Referring Doctors

If the Specialist's name in the Online form does not exactly match the Provider names in SPM/PHM then a selection list will appear for you to choose the correct Provider to link the file to.

If the GP or Referring Doctor's name does not match an existing record in the SPM/PHM Contacts address book, the Shift-F7 Address Book screen will appear to allow you to manually configure the search for the correct doctor or to add the doctor to the database.

If you are at the main screen and you notice that you have the wrong:

• • patient,

  • specialist, 

  • GP, or

  • Referring Doctor

You can use the options in the top right to make the changes before you import into SPM/PHM

 

New patient

(imported xml data on the left, SPM data on the right)
 

All the fields with data will be used to create a new Patient when the Transfer button is selected. 
Use the Undo button at the bottom of the form to reverse the transfer. 

Automatic data links are created based on the following criteria:

• The Referral selected is the most recent, non-expired (if Australia) for the patient & User (allowing for Groups). If there is no recent referral to the User (or Group?) a new referral is created to the User.

• The Billing Type selected for the referral comes from the Party in the first instance, if none found looks for the health fund Billing Type

• The Appointment selected is the most recent, non-deleted appointment that is linked to the referral

Staff should check:

• The User/Provider selected

• Referring Dr. and GP

• Address & post-code

Existing patient

When a file is being imported a check is made to see if the patient already exists in the PHM/SPM database. If the first name, last name and date-of-birth matches with an existing patient then the patient's details are displayed in the right-hand side.

If this is not the same patient use the 'Patient' button to search and choose the correct match or, if the patient does not exist in the database, select the 'New' button to create a new patient in the database.

Where a patient is correctly matched, any new information that differs from the existing information will be displayed in BLUE and the checkbox will be checked on. To update only these fields in the patient's existing record ensure there is a tick in the associated checkbox and then click on the Transfer button at the top of the form. Only the data in the fields with a tick in the associated checkbox will be transferred to the SPM/PHM database.

Use the Undo button at the bottom of the form to reverse the transfer. 
 

Once the data has been transferred to the right-hand side of the form you are able to edit and modify the information to correct addresses etc. as the data is not submitted to the database until the Save button is used.

Check the correct Health Fund or Insurer is selected.
Check that the Referring Dr. and GP are correctly linked. If not, use the Refer or GP buttons to select an existing entry or create a new one. If a Referring Doctor is not specified or matched they are entered as Self-Referred.

Data Transfer

Creates patient & claim (if relevant) in SPM/PHM

Alerts

If the patient has marked some of the Medical History questions in the online form as Yes these will automatically become Alerts in the patient's file.

The COVID-19 question is optional and can be enabled/disabled in the ViewSettings.txt file in app.data or via the Admin function.  The C19 symbol will be coloured red, amber or green. lab
    

Creates 'Patient Supplied' note from the submitted Medical History

Patient attached files

Patients are able to attach documents or photos to support their consultation with the specialist.

Overwrite or Append data

If you select the 'Different' option and choose to overwrite some existing data that you have about a patient, some of the fields are handled differently – depending on the type of information.

• Data that must be unique will Overwrite existing data

  • Name, address, marital status, Medicare number etc.

• Data that does not need to be unique will Append to existing data.

  • Comments, Allergies

• Data that is recorded for the new episode of care (referral) is created as a new Note

  • Medical history, medication etc.