There are a number of fundamental concepts that the application uses that, if you understand, will help you more easily use the features and get the results you require.

PROVIDERS

The program is designed primarily to serve medical specialists but, as it can be used for other individuals or organisations that deal with medical patients, we will use the term 'Provider' rather than 'Doctor' or 'User'.  

OPERATOR

An 'Operator' is anyone that requires access to the database.  An 'Operator' can also be a 'Provider'.

Operators are added in Setup > Personnel > Operators. 

PATIENTS

There is one, central Patient Register that all Providers can access. If different Providers see the same patient, with different referrals, each Provider can have his/her own separate clinical and administrative information attached to the same patient record. Each Operator has his/her own Operator Access Rights, set up by the administrator. This controls who may see/alter/enter each Provider's information.

The only common information that can be accessed by all Providers is demographic information about the patient and details of the patient's referrals. Access to all other information relating to the patient is restricted to the Providers who have received referrals and access permissions assigned to the Operator.

GROUPS

Providers of the same specialty can become members of a specified Group. Groups can be given access to the common clinical records for a patient. This allows information entered on an individual patient's file by different Users in the same Group, to be viewed in total. They can also share certain administration settings such as having common appointment types, quick-codes (macros) and even invoicing items.

To create a Group see TO ADD A NEW GROUP.

To allocate a Provider to a Group see CONFIG 1.

SUB-CONTRACTOR

The term 'sub-contractor' is used to broadly cover the following:

• clinicians (surgeons, anaesthetists etc.) or entities who provide their services to the hospital to fulfill a contract arrangement (eg. ACC), or
• surgical assistants providing their services to the primary surgeon, or
• surgeons who have their own operating roster at the hospital and are not contracting to the hospital.

For the two initial scenarios, the clinicians provide their services to another party and will receive reward for them. From a financial point-of-view they become a Creditor as you expect to pay them a portion of an invoiced fee

For the last scenario the surgeon is not contracting to any other party. The entry as a sub-contractor is used as a link to their rostered theatre sessions and also for a range of related reports.

SYSTEM ADMINISTRATOR

The System Administrator is the person who has been assigned the role of setting and maintaining the Permissions and Roles for your database.  Because this gives the person full access to everything on a system, where a practice cannot agree and nominate someone for this position, the role may be handled by Incisive Software.

UNITS OF STOCK

Pack= The container that the goods are supplied to you. How you purchase them eg carton
Item= The container that is used to store the goods ready for use eg bottle
Dose= The amount that is actually consumed or used by the patient eg ml

Cost = The cost of the item to the business (your purchase price) 
Price = The price that you are going to charge for the item (your sale price). 
Fixed Price = Procedures that have a fixed or contract price. There are usually no additional items included on the invoice
Cost Plus = Procedures that are invoiced for the materials used, which have been priced on a margin above cost.