You are notified of new messages for you by a numeral appearing on top of the envelope in the top left of the screen.
 

To read the messages either:

  1. Double-click on the envelope
  2. Select 'Dashboard' tab
  3. Use the menu and go to Messaging > Read Messages
  4. Press Shift+F10 


  5. When you have read the message select the 'Read' checkbox so that the message becomes unbold and the 'unread' number decreases on top of the envelope.
  6. Select the 'Archive' checkbox to remove the message from the list. The message is still in the database but is hidden from view.
  7. Mail sent about, or on behalf of a patient, can be viewed in Patient  Mail Out 


Linking the Patient

If a patient is linked to the message you can jump to the patient's record by double-clicking on the patient's name.


Patient Notes

If the message is linked to a patient it will automatically appear in the patient's Notes as a 'Message To Do'.

On this page:

Training:

  • Assign UNCLAIMED Mail
  • Accept LAB Results
  • View RSD Documents
  • Save EMAIL and Attachments
  • Save a Fax to the Patient