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Download and use these files to install SPM of a workstation You will need to contact the Incisive Helpdesk NZ - 0800 64 1234  Aust - 1800 467 287) to todays installation code. If you are not sure whether you are doing an update or a new installation ...
ENABLE OPTION FOR EACH PROVIDER For the bank account details to print on an invoice, the provider setting 'Print Bank Account Details' must be enabled. This is done via Setup - Provider - Config 2 - Edit.  Check the option 'Print Bank Account Details'. ...
If clients are unable to access tabs in Office Mode (plus also Setup - Appointments - Sessions or Setup - Personnel - Operators) this is because a control that is used in these areas of the program is not correctly registered. The tabs work correctly fro...
There is no hard and fast rule regarding when it is commercially beneficial for you to transfer your payments from the PAYG (Pay As You Go) option to the Perpetual option, which has a one-off license payment and then fixed, monthly payments for on-going s...
SPM/PHM will list the printers that you have available to your Windows profile. If a printer is not appearing in the list or has previously been used with SPM/PHM but a message is saying that it is no longer available, try to following steps first: ...
https://social.technet.microsoft.com/Forums/ie/en-US/9544c723-6e82-4a0d-aeb8-0902c482fdf4/rds-for-mac-bug-automatically-resizing-a-window-and-moving-off-screen?forum=winRDc [https://social.technet.microsoft.com/Forums/ie/en-US/9544c723-6e82-4a0d-aeb8-0902...
It is a requirement for the Medicare Online adapter to function that Java version 6.0 is installed on the workstation or server that the claiming is being performed from. Click on this link to go to the Java site [http://www.oracle.com/technetwork/java/...
Outlook can cause focus issue. Check the setting 'Enable Live Preview'. If this is enabled, disable it. You can find the setting in File - Options - General.
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