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Download and use these files to install SPM of a workstation You will need to contact the Incisive Helpdesk NZ - 0800 64 1234  Aust - 1800 467 287) to todays installation code. If you are not sure whether you are doing an update or a new installation ...
If clients are unable to access tabs in Office Mode (plus also Setup - Appointments - Sessions or Setup - Personnel - Operators) this is because a control that is used in these areas of the program is not correctly registered. The tabs work correctly fro...
There is no hard and fast rule regarding when it is commercially beneficial for you to transfer your payments from the PAYG (Pay As You Go) option to the Perpetual option, which has a one-off license payment and then fixed, monthly payments for on-going s...
The following are the scaling rules used by AMA: General surgical are 100:50:25. Neurosurgical items LT045-LT275 and LT850-LT862 and orthopaedic items, except dislocations and fractures are 100:75:75 For multiple fractures requiring an operative or ma...
Release 406 automatically includes a comma after the salutation for the doctor. If sites have added a comma after the salutation, they will get two. The following query will remove these from the database entry:
AHSA Stands for Australian Health Service Alliance. The AHSA represents a number of registered Health Funds across Australia and is responsible for facilitating payment arrangements between hospitals, doctors and health service providers on behalf of th...
After a data conversion, 'Dear' was included in the Salutation field in the Doctors table. The following query will remove it: UPDATE Doctors SET Salutation = substring(salutation, 6, len(salutation)-5) WHERE salutation like 'Dear %'
Where a practice has set up faxing and wishes to bulk change the preferences in the Doctor table, i.e. turn off letters as the preferred method where fax is also selected: UPDATE Doctors SET PreferLetter = 0 WHERE PreferFax IN (1,-1)
SPM/PHM will list the printers that you have available to your Windows profile. If a printer is not appearing in the list or has previously been used with SPM/PHM but a message is saying that it is no longer available, try to following steps first: ...
If when trying to add new entries (or delete) a tree in the Clinical Audit, on trying to save the changes, if a message appears 'Something is wrong' the following query should not return any records if things in clinical audit code tree setup are correct....
https://social.technet.microsoft.com/Forums/ie/en-US/9544c723-6e82-4a0d-aeb8-0902c482fdf4/rds-for-mac-bug-automatically-resizing-a-window-and-moving-off-screen?forum=winRDc [https://social.technet.microsoft.com/Forums/ie/en-US/9544c723-6e82-4a0d-aeb8-0902...
It is a requirement for the Medicare Online adapter to function that Java version 6.0 is installed on the workstation or server that the claiming is being performed from. Click on this link to go to the Java site [http://www.oracle.com/technetwork/java/...
Outlook can cause focus issue. Check the setting 'Enable Live Preview'. If this is enabled, disable it. You can find the setting in File - Options - General.
The error may be: NO REPORTS FOUND FOR CTRSESSION=0  Likely cause: Incorrect version of Java (needs to be JAVA 1.4)  It's probable that Java has updated itself. If a computer is unable to verify any patients, check the (SPM) HIC Log file. To do this, e...
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