Incisive Helpdesk | ||
Use the Incisive Helpdesk to request assistance, report a problem, read recent news and look for information in the Knowledgebase to allow you to best use the Incisive application. Register or Login to access the advanced options and also to send a request for assistance then view your submitted support tickets. |
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Medicare response times: Possible drop in performance
Posted by Jane Hughes on 14 March 2023 02:45 PM | |
We have been advised of the following by Claiming.com: Note: Performance appears to be restored. Read more | |
Medicare response times: Possible drop in performance
Posted by Jane Hughes on 14 March 2023 11:38 AM | |
Claiming.com have advised the following in relation to the verification and claiming submission problems that started yesterday: NOTE: Bad and worsening performance as of 8:44 am. You should expect issues today. We Read more | |
ACC Digital Services - Outage - Resolved 12:41 pm
Posted by Jane Hughes on 06 March 2023 10:43 AM | |
ACC Digital Operations have advised that there are aware that there is currently an issue with:
They are looking into the cause and will advise as soon as this is resolved. Read more | |
ACC Digital Services - Outage
Posted by Jane Hughes on 01 March 2023 10:02 AM | |
ACC Digital Operations have advised that they are aware that there is currently an issue with API submissions for: Read more | |
ACC Digital Services Outage - Resolved
Posted by Jane Hughes on 23 February 2023 12:42 PM | |
ACC Digital Operations have advised that ACC online services are now back up and running. Read more | |
ACC Digital Services Outage
Posted by Jane Hughes on 23 February 2023 09:47 AM | |
ACC Digital Operations have advised that they are aware that some users are experiencing issues with invoice submissions. Read more | |