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Use the Incisive Helpdesk to request assistance, report a problem, read recent news and look for information in the Knowledgebase to allow you to best use the Incisive application. Register or Login to access the advanced options and also to send a request for assistance then view your submitted support tickets. |
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ACC Digital Services - Scheduled Outage
Posted by Jane Hughes on 09 January 2023 01:27 PM | |
ACC have advised there will be scheduled maintenance to ACC Digital Services Saturday 21 and Sunday 22 January 2023.
ACC apologise for any inconvenience this may Read more | |
Scheduled maintenance to ACC Digital Services on Saturday 10 December 2022
Posted by Jane Hughes on 06 December 2022 03:44 PM | |
There will be scheduled maintenance to ACC Digital Services on Saturday 10 December 2022.
ACC apologizes for any inconvenience this may cause. Read more | |
Claiming.com is experiencing issues
Posted by Jane Hughes on 23 November 2022 02:54 PM | |
We have received the following notification form Claiming.com: "We would like to inform you that Claiming.com.au is experiencing issues and our service uptime may fluctuate. We are currently investigating these issues and will alert you when they are resolved. Thank you for your patience." You may experience issues when trying to submit claims. If necessary, select to store these and forward later once the problem has been resolved. You can do this via Office - Invoices - Stored Claims Read more | |
ACC Digital Services - Scheduled Outage
Posted by Jane Hughes on 28 October 2022 02:24 PM | |
There will be scheduled maintenance to ACC Digital Services on Saturday 29th October.
Read more | |
Outage to ACC Digital Services on Thursday, 7 July 2022
Posted by Jane Hughes on 06 July 2022 12:40 PM | |
ACC have advised that there will be a scheduled maintenance outage to ACC Digital Services on Thursday, 7 July 2022, between 7:00pm to 8:30pm NZT.
Read more | |
ACC fee changes – effective 1 July 2022
Posted by Sinclair Hughes on 01 July 2022 07:58 AM | |
Elective Surgery
Elective Surgery Services variation goes live on 1 July 2022, increasing prices by 4.03%. Unless you hold an Elective Surgery Contract, changes to the pricing for surgical procedures will be notified to you via your contract holder(s). Hospital clients using PHM will receive a separate Infosheet notification on how to add or update their ACC contract prices. Clinical ServicesNew Clinical Services contracts go-live on 1 July 2022 with prices increased by 1.9%. New codes Read more | |