<![CDATA[Incisive Medical Systems]]> <![CDATA[Medicare, DVA & Health Funds updated fee schedules.]]>

Medicare, DVA and most of the Health Funds have updated their schedules since 1 November 2025.

A list of the Health Funds that are available to use in the Incisive application, with the date of their latest fee schedule, is available from this link.  The list of Medicare items that have been added or modified is available from this link.

Importing the latest Medicare and Health Fund fee schedules is performed in Utilities > Import > Health Fund rates. Instructions for the import process are

]]> <![CDATA[A message from the NZePS Team - Planned Outages affecting NZePS Broker API on 22 October 2025 (Weds) 8:00pm to 11:00pm]]> Kia ora koutou,

 

This update provides a summary of the planned NZePS Broker API change scheduled for Wednesday, 22 October 2025, 8:00pm to 11:00pm.

 

Important: During this time, the NZePS Broker API will be unavailable. However, prescribing and dispensing systems will continue to function. Any prescriptions or dispensing made during the outage will be reinstated once the change is completed.

Please note that NZePS MDR and Data Feeder services will not be affected and will continue to

]]> <![CDATA[LATROBE HEALTH SERVICES JOINS ACCESS GAP COVER FROM 1 OCTOBER 2025]]> Latrobe Health Services will participate in AGC from 1 October 2025.

If you are already registered with AHSA's AGC scheme, you do not need to register again for Latrobe Health Services. 

For services on or after 1 October 2025 start claiming on behalf of Latrobe Health Services members using the AHSA AGC schedule.

What you need to do:

After you have finished claiming for services up to and including 30 September 2025 change the

  1. Setup – Contacts – Health Funds.
  2. Edit the entry
]]> <![CDATA[Configuring and using the new ARTP form]]> The new ARTP format, required by ACC, requires a couple of configuration changes before you start using it and submitting the report.  See the knowledgebase article from the following link: ARTP_VCF015_instructions.pdf  

]]> <![CDATA[Update on the new Assessment Report and Treatment Plan (ARTP) – VCF015]]> Testing of the new ARTP format in the Specialist Practice Manager (SPM) application is just finishing, with the XML export function (for sending Healthdocs) having passed.

We will have a new version of SPM, with this revised ARTP, available in time to meet the August 7th deadline requested by ACC. Because of the number of practices / computers that will require this update simultaneously, you may need to engage your IT provider to assist with the updating your computers, if you are

]]> <![CDATA[Security Warning when trying to access BPAC to submit an ACCe18]]> A number of clients are reporting the following security warning when trying to access BPAC.  This may be in relation to recent Windows updates.

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Select 'No' to continue to the

]]> <![CDATA[Change of name for Mercy Ascot and Mercy Hospitals to Allevia - changes to ARTP's]]> Please amend your Lead Provider and Facility information which appears on the ARTP.  This can be amended via:

Setup - Hospital

The lead provider is now: Allevia Hospitals.

The facility is either:

  • Allevia Hospital Epsom (previously Mercy)
  • Allevia Hospital Ascot (previously Ascot)

 The contract number is ESS0528.

]]> <![CDATA[Issues with SMTP2GO]]> Investigating database connection issue - Incident resolved

The issue stemmed from restrictive access rights to a core database system. This has been resolved and we can confirm email is now flowing as usual.

Time posted - Apr 4, 00:27 UTC

  • Components affected
  • Email sending (SMTP service)
  • API Servers
  • SMS Messaging
]]> <![CDATA[ACC Digital Services Outage Resolved]]> Last night at 8.08 pm ACC advised the following:

"Today's SendInvoice outage has now been resolved.

Any invoice submissions sent from 12.05pm on Wednesday 26 March until now should be resent, even though they show as successful submissions within your SendInvoice submission history.

Please let us know if you encounter any further difficulties.

We apologise for the inconvenience this has caused, particularly nearing month-end.

Ngā mihi

ACC Digital

]]> <![CDATA[ACC Digital Services - Outage]]> We have received the following notification from ACC:

"We are aware of an issue which is currently affecting SendInvoice submissions only.

Although your submissions appear successful, these have failed since 12.05pm yesterday and have not been received by ACC.

This is being investigated with urgency, and we apologise for the inconvenience.

We will be in touch as soon as possible with guidance on next steps."

We would advise against sending any ACC invoice or schedule submissions until this has

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