1. Install the 'Microsoft Remote Desktop'.  This may not be available in later versions and is now called 'Windows App Mobile' app from the App Store
   Click here

   https://apps.apple.com/nz/app/microsoft-remote-desktop/id1295203466?mt=12 

      or
   If the MacOS is 10.12 or older the Remote Desktop app in the App Store won't install as it needs MacOS 10.13 or newer.
   
   
2. Open the Microsoft Remote Desktop application from LaunchPad or MenuBar
   
   
   
3. Select the Add Workspace and enter the following URL into the Workspace field.
   
   
    Workspace URL: https://secure.incloud.clinic
   
   
   
   
4. Add a User Account if it is always the same person who will be using this computer, or leave it as 'Ask when required' if different people use it.
   The user account can be added as either:
         incloud\<username>             (e.g. incloud\demo01)   or
         <username>@incloud.clinic   (e.g. demo01@incloud.clinic)
   
   
5. Open the Microsoft Remote Desktop  and select 'Specialist Practice Manager' or 'Private Hospital Manager'
   
   
   
   
6. For security reasons, the 'Multi-Factor Authentication' function will prompt you to either 'Approve' the connection or to enter in a Passcode from your Authpoint app or Watchguard hardware dongle.
   See Multi Factor Authentication (MFA) - Watchguard Authpoint
   
   
7. When the Incisive application appears, enter your login details, password and location.
   
   
   
8. Choose your printers in Setup > Workstation > Configuration, even if you just select the PDF printers for all of them (e.g. Microsoft PDF Print)

If you minimise the Incisive application you will be able to display it again by selecting the >< icon in the top title bar 

Printing & Scanning settings

To improve the process of printing from the Incisive inCLOUD applications or scanning documents to attach to a patient's file, two applications called TSPrint & TSScan can be installed and configured.
See Installing TSPrint and TSScan client applications

Advanced configuration

Use the Preferences option to:

• Configure the Interpolation (Resolution)
• Add a User account
• Add the path for TSPrint & TSScan

Choose the Interpolation setting

Add a User Account

Add the TSDataDrive for TSPrint & TSScan