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Use the Incisive Helpdesk to request assistance, report a problem, read recent news and look for information in the Knowledgebase to allow you to best use the Incisive application. Register or Login to: • access the online Help • view advanced KnowledgeBase articles • send a request for Assistance • view progress of your support Tickets. |
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A message from the NZePS Team - Planned Outages affecting NZePS Broker API on 22 October 2025 (Weds) 8:00pm to 11:00pm
Posted by Jane Hughes on 03 October 2025 09:31 AM | |
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Kia ora koutou,
This update provides a summary of the planned NZePS Broker API change scheduled for Wednesday, 22 October 2025, 8:00pm to 11:00pm.
Important: During this time, the NZePS Broker API will be unavailable. However, prescribing and dispensing systems will continue to function. Any prescriptions or dispensing made during the outage will be reinstated once the change is completed. Please note that NZePS MDR and Data Feeder services will not be affected and will continue to Read more | |
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LATROBE HEALTH SERVICES JOINS ACCESS GAP COVER FROM 1 OCTOBER 2025
Posted by Jane Hughes on 04 September 2025 11:05 AM | |
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Latrobe Health Services will participate in AGC from 1 October 2025. If you are already registered with AHSA's AGC scheme, you do not need to register again for Latrobe Health Services. For services on or after 1 October 2025 start claiming on behalf of Latrobe Health Services members using the AHSA AGC schedule. What you need to do:After you have finished claiming for services up to and including 30 September 2025 change the
Read more | |
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Configuring and using the new ARTP form
Posted by Sinclair Hughes on 29 July 2025 09:10 AM | |
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The new ARTP format, required by ACC, requires a couple of configuration changes before you start using it and submitting the report. See the knowledgebase article from the following link: ARTP_VCF015_instructions.pdf Read more | |
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Update on the new Assessment Report and Treatment Plan (ARTP) – VCF015
Posted by Sinclair Hughes on 16 July 2025 10:52 AM | |
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Testing of the new ARTP format in the Specialist Practice Manager (SPM) application is just finishing, with the XML export function (for sending Healthdocs) having passed. We will have a new version of SPM, with this revised ARTP, available in time to meet the August 7th deadline requested by ACC. Because of the number of practices / computers that will require this update simultaneously, you may need to engage your IT provider to assist with the updating your computers, if you are Read more | |
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Security Warning when trying to access BPAC to submit an ACCe18
Posted by Jane Hughes on 05 May 2025 10:40 AM | |
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A number of clients are reporting the following security warning when trying to access BPAC. This may be in relation to recent Windows updates.
Select 'No' to continue to the Read more | |
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Change of name for Mercy Ascot and Mercy Hospitals to Allevia - changes to ARTP's
Posted by Jane Hughes on 08 April 2025 11:10 AM | |
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Please amend your Lead Provider and Facility information which appears on the ARTP. This can be amended via: Setup - Hospital The lead provider is now: Allevia Hospitals. The facility is either:
The contract number is ESS0528. Read more | |
