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Medicare & Health Fund fee schedule updates - 20th July 2021
Posted by Sinclair Hughes on 20 July 2021 07:33 AM

DVA have published their schedule of benefits.  Most of the health funds, except NIB, have also made their fee schedules available.   A list of the Health Funds that are available to use in the Incisive application, with the date of their latest fee schedule, is available from this link.

Incisive are not permitted to


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Training video showing how to add Medicare items for invoicing and quoting
Posted by Sinclair Hughes on 09 July 2021 12:27 PM

To easily add new invoicing codes that match with the relevant Medicare items you can use the 'Make Codes' function.

A new Knowledgebase article has been added which includes a short video demonstrating the steps involved.

In a large specialist centre each secretary is able to import the range of items that are relevant to their sub-specialty.


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Medicare & Health Fund fee schedule updates - 5 July 2021
Posted by Sinclair Hughes on 05 July 2021 01:07 PM

Further Health Fund fee schedules have been made available for us to provide to you. A list of the Health Funds that are available to use in the Incisive application, with the date of their latest fee schedule, is available from this link.

These are BUPA, CBD Benefits Fund (Cessnock) and Medibank Private.  Please note that


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Medicare and Health Funds fee schedule updates - 1 July 2021
Posted by Sinclair Hughes on 01 July 2021 07:57 AM

Medicare, TAC, WorkSafe (Vic) and AHSA (Gap Cover) are the only government agencies and insurers who have provided their updated fee schedules. 

A list of the Health Funds with the date of their latest fee schedule is available from this link.

Click on the following link to


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Changes to the MBS for July 2021
Posted by Jane Hughes on 28 June 2021 04:52 PM

As you will no doubt be aware there have been a number of changes to the MBS effective from 1 July 2021.

For a full list of the changes, please refer to MBS Online:

http://www.mbsonline.gov.au/internet/mbsonline/publishing.nsf/Content/news-210701

Because of the large number of superseded or deleted item numbers, and because of the delay in the Health Funds making


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Unable to send some emails via Microsoft365 (Office365)
Posted by Sinclair Hughes on 05 March 2021 01:31 PM

On Tuesday this week Microsoft put out an urgent security bulletin  informing of a serious threat to Exchange Server.  Recent changes made to their Exchange Online (Office365) service has caused some emails not able to be sent from SPM or PHM if you are using the SMTP Relay option.  The error is likely to appear as “Authentication failed because the remote party has closed the transport stream”.

Emails can be sent through Office365 email servers using


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