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Update 410.2 is now available for the Incisive SPM & PHM applications
Posted by Sinclair Hughes on 25 January 2022 01:51 PM

Update 410.2 is now available for both the 'Specialist Practice Manager' (SPM) and 'Private Hospital Manager' (PHM) applications.

This version does require that you have the Microsoft .NET 4.8 Framework installed on your computers so please make sure that you have all the latest Windows updates installed or download and install the 4.8 Framework separately.

The installation and update files are available from the Downloads page.  Contact your IT technicians to assist with your updating of


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NSW SIRA/WorkCover update & BUPA schedule changes
Posted by Sinclair Hughes on 01 December 2021 09:30 AM

NSW SIRA/Workcover have a new fee schedule from 1st Dec.

BUPA have implemented a national fee schedule from 1st December and allow the specialist to participate in either a Known-Gap or No-Gap Scheme.  https://www.bupa.com.au/for-providers/bupa-medical-gap-scheme-whats-changing. This means the existing fee schedules cannot be used for new services or treatment and you will need to add BUPA-KnownGap or BUPA-NoGap as new Health Fund policies.

Instructions on how to add a new Health Fund


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Medicare & Health Fund updated schedules - Nov 2021
Posted by Sinclair Hughes on 01 November 2021 02:31 PM

Medicare have provided an updated schedule of benefits for November.  Only the Health Funds that use Access Gap Cover (AHSA) or Medical Gap (BUPA) have updated their fee schedules.   These are included in the latest Rates.Aus file which is now available to download and import into SPM.

A list of the Health Funds that are available to use in the Incisive application, with the date of their latest fee schedule, is available from this link. The changes to the Medicare schedule is provided


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A new Knowledgebase article is available with a short (59sec) video showing you how you can send a SMS txt to the patient, with a link to an online COVID screening questionnaire for the patient to complete on their phone, then their answers are imported and viewed in the patient's Notes

How To: Online COVID screening questionnaire

New C19 Alert symbol

To make it easier for you to be aware of the COVID-19 vaccination status of the patient, we have recently added a new Red, Amber or


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Sending a COVID questionnaire with appointment reminders
Posted by Sinclair Hughes on 08 October 2021 02:02 PM

A COVID19 screening questionnaire is able to be sent to the patient on an ad-hoc basis or automatically included with the SMS reminders that are sent just prior to their appointment. The patient can complete them on their phone and their reply is delivered back to you then imported and displayed in the patient's Notes. 

This does require the Incisive inFORM application to present the questionnaire to the patient and manage the delivery of their answers back to you.

Use the camera or QR


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