If you are experiencing some of your emails being rejected by the receiving email server it is probable that you have not elevated your send-email settings to use the TLS security protocol which will encrypt your out-going emails.  Many email servers will reject emails that are not encrypted.

See our article on how to enable the TLS protocol.

Maternity Services fees - Section 88

To fully satisfy the requirements from the Ministry of Health for the ability to email unsigned prescriptions to the pharmacy, you need to include the following waiver statement on the prescription:

"This Prescription meets the requirement of the Director-General of Health’s waiver of March 2020 for prescriptions not signed personally by a prescriber with

This article provides you with a short-term work-around to allow you to email prescriptions from SPM, while the full

We have had a number of queries from clients wanting to change the text of their SMS Messages due to COVID-19, or to be able to send additional messages.  In response to this we have prepared the following:

Automated Appointment Reminder Messages

The text for the automated appointment reminder messages are linked to the Appointment Session.  To modify these:

1. Setup – Appointments – Session Types.
2. Highlight the relevant session type