A new Knowledgebase article is available with a short (59sec) video showing you how you can send a SMS txt to the patient, with a link to an online COVID screening questionnaire for the patient to complete on their phone, then their answers are imported and viewed in the patient's Notes

How To: Online COVID screening questionnaire

New C19 Alert symbol

To make it easier for you to be aware of the COVID-19 vaccination status of the patient, we have recently added a new Red, Amber or

A COVID19 screening questionnaire is able to be sent to the patient on an ad-hoc basis or automatically included with the SMS reminders that are sent just prior to their appointment. The patient can complete them on their phone and their reply is delivered back to you then imported and displayed in the patient's Notes. 

This does require the Incisive inFORM application to present the questionnaire to the patient and manage the delivery of their answers back to you.

Use the camera or QR

As has been directed by the Government of New Zealand, the whole country is in lock-down for a minimum of three days.

This means that our office will not be physically staffed during this period, however the usual support services will still be provided as all staff are working and are fully provisioned to work from our various locations.

Contacting Incisive for support

All non-urgent requests for assistance are to be logged as a

ACC Elective Surgery price update

If you have an Elective Surgery contract with ACC the new schedule of prices is now available to be used for your invoicing from 1st July. There is a 3.86  % increase except for HIT50A, 60A and 70A which have been repriced. KNE27 has been removed. 

There are three options you can use to update your fees:
     1. use an Incisive application to import the 2021 fees to a new category.  
     2. update the existing fees by the percentage increase (3.86% for

Further Health Fund fee schedules have been made available for us to provide to you. A list of the Health Funds that are available to use in the Incisive application, with the date of their latest fee schedule, is available from this link.

These are BUPA, CBD Benefits Fund (Cessnock) and Medibank Private.  Please note that NIB have provided their fee schedule on a provisional basis which is expected to change.  They have asked that you do not submit claims to NIB until you are