A COVID19 screening questionnaire is able to be sent to the patient on an ad-hoc basis or automatically included with the SMS reminders that are sent just prior to their appointment. The patient can complete them on their phone and their reply is delivered back to you then imported and displayed in the patient's Notes. 

This does require the Incisive inFORM application to present the questionnaire to the patient and manage the delivery of their answers back to you.

Use the camera or QR

ACC Elective Surgery price update

If you have an Elective Surgery contract with ACC the new schedule of prices is now available to be used for your invoicing from 1st July. There is a 3.86  % increase except for HIT50A, 60A and 70A which have been repriced. KNE27 has been removed. 

There are three options you can use to update your fees:
     1. use an Incisive application to import the 2021 fees to a new category.  
     2. update the existing fees by the percentage increase (3.86% for

As you will no doubt be aware there have been a number of changes to the MBS effective from 1 July 2021.

For a full list of the changes, please refer to MBS Online:

http://www.mbsonline.gov.au/internet/mbsonline/publishing.nsf/Content/news-210701

Because of the large number of superseded or deleted item numbers, and because of the delay in the Health Funds making available their Gap Cover Schedules, we will not be making the RATES.AUS file available to download and import until 6.00 a.m.

Incisive have recently received advice from the New Zealand Ministry of Health that the waiver for non-NZePS signature exempt prescriptions has been extended through to September 20th 2021.  The Ministry advise that they will publish this information on their website shortly.  You can contact their helpdesk at onlinehelpdesk@health.govt.nz 

This means that you are permitted to email prescriptions to pharmacies if the criteria specified by the Ministry of Health is met. 

Two of the key

On Tuesday this week Microsoft put out an urgent security bulletin  informing of a serious threat to Exchange Server.  Recent changes made to their Exchange Online (Office 365) service has caused some emails not able to be sent from SPM or PHM if you are using the SMTP Relay option.  The error is likely to appear as “Authentication failed because the remote party has closed the transport stream”.

Emails can be sent through Office 365 (Microsoft 365) email servers using