Medicare, TAC, WorkSafe (Vic) and AHSA (Gap Cover) are the only government agencies and insurers who have provided their updated fee schedules. 

A list of the Health Funds with the date of their latest fee schedule is available from this link.

Click on the following link to view the full list of item changes from Medicare:
http://www.mbsonline.gov.au/internet/mbsonline/publishing.nsf/Content/news-210701

It will be imperative that you complete all of your online claims for service up to

As you will no doubt be aware there have been a number of changes to the MBS effective from 1 July 2021.

For a full list of the changes, please refer to MBS Online:

http://www.mbsonline.gov.au/internet/mbsonline/publishing.nsf/Content/news-210701

Because of the large number of superseded or deleted item numbers, and because of the delay in the Health Funds making available their Gap Cover Schedules, we will not be making the RATES.AUS file available to download and import until 6.00 a.m.

Incisive have recently received advice from the New Zealand Ministry of Health that the waiver for non-NZePS signature exempt prescriptions has been extended through to September 20th 2021.  The Ministry advise that they will publish this information on their website shortly.  You can contact their helpdesk at onlinehelpdesk@health.govt.nz 

This means that you are permitted to email prescriptions to pharmacies if the criteria specified by the Ministry of Health is met. 

Two of the key

On Tuesday this week Microsoft put out an urgent security bulletin  informing of a serious threat to Exchange Server.  Recent changes made to their Exchange Online (Office365) service has caused some emails not able to be sent from SPM or PHM if you are using the SMTP Relay option.  The error is likely to appear as “Authentication failed because the remote party has closed the transport stream”.

Emails can be sent through Office365 email servers using either:

• Authenticated Client SMTP, or
• SMTP

If you are experiencing some of your emails being rejected by the receiving email server it is probable that you have not elevated your send-email settings to use the TLS security protocol which will encrypt your out-going emails.  Many email servers will reject emails that are not encrypted.

See our article on how to enable the TLS protocol.

Emails rejected by receiving email