Trouble-shooting installation problems
Posted by Sinclair Hughes, Last modified by Sinclair Hughes on 03 August 2018 10:52 AM
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Unexpected error - quittingOccurs before the login screen appears. The only issue with Windows 10 relates to the requirement to use the 'Run-As-Administrator' option when you are first running SPM/PHM on a workstation for the first time. The elevated privileges of the 'Run-As' option are required to allow files to be written into the Windows Registry. If you get any errors when you do first try running SPM/PHM, exit out then start the SPM/PHM application again using the Run-As-Administrator option. Error - StartSpmData - not a valid Win32 applicationOccurs after the login screen. Loads the application but no menu appearsIf the SPM or PHM application has been reinstalled AND the install directory has a long name (greater than 8 characters) it will create a file called PROGRA in the root of the drive. Delete the PROGRA file and SPM or PHM will start correctly SPM/PHM on workstation is running slow but on server is fastThere are a number of things to check | |
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