Sending emails using Microsoft365 (Office365)
Posted by Sinclair Hughes, Last modified by Sinclair Hughes on 05 March 2021 02:07 PM
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Emails can be sent through Office365 email servers using either:
In the new 409.6 release of SPM & PHM Incisive have made some changes to allow the SMTP Relay correctly communicate with Exchange Online (Office365). If you are using 409.4 or earlier you will need to use the Authenticated Client SMTP option. SMTP RelayIn SPM/PHM (release 409.6 or newer) configure the options in Setup > Provider > Email (for each Provider) SMTP Server Settings SMTP Server Name: <your-domain>.mail.protection.outlook.com Account Authentication SMTP Authentication NOT required Authenticated SMTPAuthenticated SMTP requires authentication to be enabled at the Tenant and the Mailbox level. It is disabled by default. In SPM/PHM configure the options in Setup > Provider > Email (for each Provider) SMTP Server Settings SMTP Server Name: smtp.office365.com Account Authentication SMTP Authentication required Troubleshooting
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