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Requirements to host inTOUCH application on-premise
Posted by Sinclair Hughes, Last modified by Sinclair Hughes on 02 November 2022 09:48 AM

To enable the inTOUCH application to access your Incisive database and related document or image files, the application needs to be installed on-premise and run on your network domain.  The following are the requirements to run the inTOUCH web application:

  • Windows Server 2016 or newer (fully patched)
  • Microsoft .NET Framework 4.8 or newer
  • IIS (Internet Information Server)
    • IIS8 or newer
      • Web Deploy-3.5 for Hosting Server (optional)
    • Separate Application Pool in IIS for the inTOUCH application
    • Digital certificate issued by a CA (Certifying Authority) for the IIS server (to encrypt the data feed).
      Requires annual revalidation.
    • Features enabled
      • IIS Management Console
      • Application Initialisation
      • Default Document
      • HTTP Errors
      • Static Content
      • ASP.Net 4.8 or newer
  • Website hosting account with an ISP
    • Static IP address allocated for your router/internet connection
    • DNS Zone entry linking an 'A' Record to the Static IP
  • Firewall configured to allow in-coming connections on port 443 (or other port if not 443) and out-going connections to port 445 (SMB)
  • Read/Write permissions for the IIS Application Pool account to the directories & files that store the patient scanned documents, images & pdf files.
  • Modify permissions for the IIS Application Pool account to the \Appdata directory
  • Ability to create a data connection to the SQL Server 
  • Remote access for Incisive support staff 

Incisive support staff are able to assist as a chargeable service.