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Knowledgebase : _Clients > Installation and Updates
The Integrated edition of SPM & PHM provides a new interface to the applications.  The underlying functionality remains the same (or is improved) so it is relatively easy to transfer your work processes from one-to-the-other. View this document [http://...
Download and use these files to install SPM of a workstation You will need to contact the Incisive Helpdesk NZ - 0800 64 1234  Aust - 1800 467 287) to todays installation code. If you are not sure whether you are doing an update or a new installation ...
UNEXPECTED ERROR - QUITTING Occurs before the login screen appears. The only issue with Windows 10 relates to the requirement to use the 'Run-As-Administrator' option when you are first running SPM/PHM on a workstation for the first time.  The elevated...
Installing Specialist Practice Manager (with SQL db) Updated July 2016 Prerequisities * Check Recommended Hardware Requirements * Windows 32 or 64bit Operating System * Microsoft SQL Server Express or Standard edition database (include SQL Mana...
These instructions provide the steps you should take if you are changing the Server   (SQL Server databases). * Please notify Incisive support staff as soon as you know the date that you expect to perform the server change. * Install & configure SQL...
When updating SPMc (Classic) to version 407.4, you can get an error when you login saying "Out of Memory". To resolve this, you need to run the Setup application for version 407.4 & reinstall the application. This clears a problem that is related to the S...
It is a requirement for the Medicare Online adapter to function that Java version 6.0 is installed on the workstation or server that the claiming is being performed from. Click on this link to go to the Java site [http://www.oracle.com/technetwork/java/...
These instructions are only to be used for MINOR-UPDATES, as specified by Incisive. There are three parts to the update process, which can be run independently. * Downloading the update file to the 'server' and preparing the files for deployment to ...
https://technet.microsoft.com/en-au/library/ee844140%28v=ws.10%29.aspx [https://technet.microsoft.com/en-au/library/ee844140%28v=ws.10%29.aspx]