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UNEXPECTED ERROR - QUITTING Occurs before the login screen appears. The only issue with Windows 10 relates to the requirement to use the 'Run-As-Administrator' option when you are first running SPM/PHM on a workstation for the first time.  The elevated...
The Integrated edition of SPM & PHM provides a new interface to the applications.  The underlying functionality remains the same (or is improved) so it is relatively easy to transfer your work processes from one-to-the-other. View this document [http://...
These instructions provide the steps you should take if you are changing the Server   (SQL Server databases). * Please notify Incisive support staff as soon as you know the date that you expect to perform the server change. * Install & configure SQL ...
Installing Specialist Practice Manager (with SQL db) Updated Jan 2019 Prerequisities * Check Recommended Hardware Requirements * Windows 32 or 64bit Operating System * Microsoft SQL Server Express or Standard edition database (include SQL Manageme...
OVERVIEW Most computers are now configured to automatically install Windows updates and this update process can cause the Specialist Practice Manager or the Private Hospital Manager to   not start up correctly.   SYMPTOMS After you have tried to start ...
When updating SPMc (Classic) to version 407.4, you can get an error when you login saying "Out of Memory". To resolve this, you need to run the Setup application for version 407.4 & reinstall the application. This clears a problem that is related to the S...
Incisive recommend that if you are hosted in the inCLOUD.clinic system or you have your own Terminal Server (Remote Desktop) environment, you should be using TSPRINT or TSSCAN to get an optimal experience. You will need to install the TSPRINT CLIENT and ...
These instructions are only to be used for MINOR-UPDATES, as specified by Incisive. There are three parts to the update process, which can be run independently. * Downloading the update file to the 'server' and preparing the files for deployment to ...
It is a requirement for the Medicare Online adapter to function that Java version 6.0 is installed on the workstation or server that the claiming is being performed from. Click on this link to go to the Java site [http://www.oracle.com/technetwork/java/...
https://technet.microsoft.com/en-au/library/ee844140%28v=ws.10%29.aspx [https://technet.microsoft.com/en-au/library/ee844140%28v=ws.10%29.aspx]