Port 445 - is it open
Posted by Sinclair Hughes, Last modified by Sinclair Hughes on 15 August 2024 01:58 PM

Access to Port 445 (SMB) is needed by the inTOUCH app and SPM/PHM to access Azure Blob containers.  

inTOUCH uses it to reference the intouch-firebase-key token

SPM/PHM uses it to upload and download files from various blob containers.

Windows

Enable Telnet Client from ControlPanel > ProgramsFeatures > WindowsFeatures or
open Command prompt as Administrator and type in:   dism /online /enable-feature /featurename:telnetclient 

Open the Run command and type cmd to open the command prompt. Type the command in the image and press Enter.  

It is successful if the resulting screen is blank 

iPhone

Download iNetTools Free app and use the PortScan option

Enter the sever name such as   inclouddemo.file.core.windows.net  and the port name of 445 
Protocols and slashes are not needed.  The above address can be used for the test

Troubleshooting - options to test port access

See https://incisive.atlassian.net/l/cp/KkVXUbue