Workstation.ini not found | Can't connect to mapped drive
Posted by Sinclair Hughes, Last modified by Sinclair Hughes on 18 September 2024 11:16 AM

Can't connect to Mapped Drive

Example message: "Could not find a part of the path 'I:\data' in the workstation.ini"

This will only occur if Citrix=True in in the spm.ini configuration file (used in Terminal Server sessions)

There are several reasons why the mapped drive can't be found.

  • Check that the login doesn't include a hyphen as this will be stripped out when trying to link to the workstation.ini
  • Check the user's Security Group is a member of 'Clients' and that the User is a member of the Security Group
  • Check that the Group Policy Preference (GPP) for the Drive Map is linked to the OU associated to the user's login.
  • Check the Profile path or username is correct in the Account Properties (Active Directory)
  • Disconnect the user completely from the remote servers and get them to reconnect.
  • Check that the path used by the Drive Map actually exists.
  • Remove the Users login from the Security Group then add them in again.
  • Add a DELETE drive map to the Drive Map for the user's GPP