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Emailing Prescriptions
Posted by Sinclair Hughes on 02 April 2020 04:43 PM

This article provides you with a short-term work-around to allow you to email prescriptions from SPM, while the full


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Modifying and sending SMS Messages (in response to COVID-19)
Posted by Jane Hughes on 16 March 2020 03:49 PM

We have had a number of queries from clients wanting to change the text of their SMS Messages due to COVID-19, or to be able to send additional messages.  In response to this we have prepared the following:

Automated Appointment Reminder Messages

The text for the automated appointment reminder messages are linked to the Appointment Session.  To modify these:

  1. Setup – Appointments – Session Types.
  2. Highlight the relevant session type

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Email 'Phishing' alert
Posted by Sinclair Hughes on 21 August 2019 05:19 PM

The Ministry of Business, Innovation & Employment (MBIE) are warning of phishing emails that are pretending to be sent from MBIE.


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Update 408.4 of SPM/PHM is now available.
Posted by Sinclair Hughes on 28 June 2019 04:45 PM

Update 408.4 is now available for both the 'Specialist Practice Manager' (SPM) and


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Update 408.0 of SPM & PHM is now available
Posted by Sinclair Hughes on 28 March 2019 02:55 PM

Update 408.0 is now available for both the 'Specialist Practice Manager' (SPM) and 'Private Hospital Manager' (PHM) applications.

This release requires you to install the update on each workstation or server as there are some additional Windows supporting files that are required.

The update files are available to download from


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'New' live feed of News and Knowledgebase articles from Incisive
Posted by Sinclair Hughes on 27 September 2018 09:02 AM
With the latest release of the 'Specialist Practice Manager' and also the 'Private Hospital Manager' applications we have included a new 'News' function in the Message Centre which will provide you with the latest news and knowledgebase articles provided by Incisive Medical Systems.

This means that as soon as we publish new information in our https://incisivesupport.com helpdesk

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