Incisive have recently received advice from the New Zealand Ministry of Health that the waiver for non-NZePS signature exempt prescriptions has been extended through to September 20th 2021.  The Ministry advise that they will publish this information on their website shortly.  You can contact their helpdesk at onlinehelpdesk@health.govt.nz 

This means that you are permitted to email prescriptions to pharmacies if the criteria specified by the Ministry of Health is met. 

Two of the key

On Tuesday this week Microsoft put out an urgent security bulletin  informing of a serious threat to Exchange Server.  Recent changes made to their Exchange Online (Office 365) service has caused some emails not able to be sent from SPM or PHM if you are using the SMTP Relay option.  The error is likely to appear as “Authentication failed because the remote party has closed the transport stream”.

Emails can be sent through Office 365 (Microsoft 365) email servers using

If you are experiencing some of your emails being rejected by the receiving email server it is probable that you have not elevated your send-email settings to use the TLS security protocol which will encrypt your out-going emails.  Many email servers will reject emails that are not encrypted.

See our article on how to enable the TLS protocol.

Emails rejected by receiving email

Maternity Services fees - Section 88

Incisive are expecting a 2.18% increase in the fees for the Primary Maternity Services Amendment Notice 2020.

Whilst the Notice is still in 'Draft' mode on the Ministry of Health's website, it is meant to be commenced on the 1st July so if you are wanting to start claiming using the fee schedule included in the Notice, please get in touch with the Incisive Helpdesk so we are able to provide you with the necessary