Emails rejected by receiving email server
Posted by Sinclair Hughes on 30 July 2020 02:15 PM

Some emails are being rejected by receiving email servers because the email is not using the TLS encryption protocol. email addresses are often affected as the Gmail servers aggressively reject non-encrypted emails.

in Setup > Provider > Email  check that your email settings are set to send using the TLS encryption.  Contact Incisive for the security code to edit the settings

You can also use the website to check your Sending settings and also whether the receiving email server will accept emails from you.

Test your Sending settings 

Test the receiving email server