Knowledgebase: Technical, Configuration and Devices > Email
Emails rejected by receiving email server
Posted by Sinclair Hughes on 30 July 2020 02:15 PM
|
|
Some emails are being rejected by receiving email servers because the email is not using the TLS encryption protocol. @gmail.com email addresses are often affected as the Gmail servers aggressively reject non-encrypted emails. in Setup > Provider > Email check that your email settings are set to send using the TLS encryption. Contact Incisive for the security code to edit the settings You can also use the https://checktls.com website to check your Sending settings and also whether the receiving email server will accept emails from you. Test your Sending settings https://www.checktls.com/Testsend Test the receiving email server https://www.checktls.com/TestReceiver | |
|