News Categories
News
Changes to the MBS for July 2021
Posted by Jane Hughes on 28 June 2021 04:52 PM

As you will no doubt be aware there have been a number of changes to the MBS effective from 1 July 2021.

For a full list of the changes, please refer to MBS Online:

http://www.mbsonline.gov.au/internet/mbsonline/publishing.nsf/Content/news-210701

Because of the large number of superseded or deleted item numbers, and because of the delay in the Health Funds making available their Gap Cover Schedules, we will not be making the RATES.AUS file available to download and import until 6.00 a.m.


Read Complete article

Unable to send some emails via Microsoft365 (Office365)
Posted by Sinclair Hughes on 05 March 2021 01:31 PM

On Tuesday this week Microsoft put out an urgent security bulletin  informing of a serious threat to Exchange Server.  Recent changes made to their Exchange Online (Office 365) service has caused some emails not able to be sent from SPM or PHM if you are using the SMTP Relay option.  The error is likely to appear as “Authentication failed because the remote party has closed the transport stream”.

Emails can be sent through Office 365 (Microsoft 365) email servers using


Read Complete article

Emails being rejected
Posted by Sinclair Hughes on 01 March 2021 01:49 PM

If you are experiencing some of your emails being rejected by the receiving email server it is probable that you have not elevated your send-email settings to use the TLS security protocol which will encrypt your out-going emails.  Many email servers will reject emails that are not encrypted.

See our article on how to enable the TLS protocol.

Emails rejected by receiving email


Read Complete article

Medicare & Health Funds update - 1 Nov 2020
Posted by Sinclair Hughes on 12 November 2020 08:51 AM

Medicare, DVA, other Government agencies and most of the Health Funds participating with ECLIPSE have updated their fee schedules for use from the 1st November 2020.  

A list of the Health Funds with the date of their latest fee schedule is available from this link.

Click on the following link to view the full list of item changes from Medicare:
http://www.mbsonline.gov.au/internet/mbsonline/publishing.nsf/Content/news-201101

To import and update the Medicare schedule of rebate fees, go to:


Read Complete article

Secure Messaging available in next release of SPM
Posted by Sinclair Hughes on 01 October 2020 10:04 AM

Incisive are very pleased to announce the imminent release of new capability in the 'Specialist Practice Manager' application, for Australian clients, that provides functions that are part of the Secure Messaging initiative of the Australian Digital Health Agency (ADHA).

Cloud image

The new capabilities will allow:

  • enhanced searching across multiple secure messaging providers using a linked Provider directory service
  • interoperability and message exchange with different secure messaging provider

Read Complete article