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Continuity of support services from Incisive during COVID-19 lock-down
Posted by Sinclair Hughes on 19 August 2021 09:35 AM
 Continuity of support services during COVID-19 lock-down

As has been directed by the Government of New Zealand, the whole country is in lock-down for a minimum of three days.

This means that our office will not be physically staffed during this period, however the usual support services will still be provided as all staff are working and are fully provisioned to work from our various locations.

Contacting Incisive for support

All non-urgent requests for assistance are to be logged as a


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Medicare & Health Fund fee schedule updates - 20th July 2021
Posted by Sinclair Hughes on 20 July 2021 07:33 AM

DVA have published their schedule of benefits.  Most of the health funds, except NIB, have also made their fee schedules available.   A list of the Health Funds that are available to use in the Incisive application, with the date of their latest fee schedule, is available from this link.

Incisive are not permitted to distribute the AMA recommended rates as it is a licensed product from AMA.  However we can assist to update your private fees if you are licensed and have available a


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Training video showing how to add Medicare items for invoicing and quoting
Posted by Sinclair Hughes on 09 July 2021 12:27 PM

To easily add new invoicing codes that match with the relevant Medicare items you can use the 'Make Codes' function.

A new Knowledgebase article has been added which includes a short video demonstrating the steps involved.

In a large specialist centre each secretary is able to import the range of items that are relevant to their sub-specialty.

Click here for the Knowledgebase


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Medicare & Health Fund fee schedule updates - 5 July 2021
Posted by Sinclair Hughes on 05 July 2021 01:07 PM

Further Health Fund fee schedules have been made available for us to provide to you. A list of the Health Funds that are available to use in the Incisive application, with the date of their latest fee schedule, is available from this link.

These are BUPA, CBD Benefits Fund (Cessnock) and Medibank Private.  Please note that NIB have provided their fee schedule on a provisional basis which is expected to change.  They have asked that you do not submit claims to NIB until you are


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Medicare and Health Funds fee schedule updates - 1 July 2021
Posted by Sinclair Hughes on 01 July 2021 07:57 AM

Medicare, TAC, WorkSafe (Vic) and AHSA (Gap Cover) are the only government agencies and insurers who have provided their updated fee schedules. 

A list of the Health Funds with the date of their latest fee schedule is available from this link.

Click on the following link to view the full list of item changes from Medicare:
http://www.mbsonline.gov.au/internet/mbsonline/publishing.nsf/Content/news-210701


It will be imperative that you complete all of your online claims for service up to


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