The Specialist Practice Manager (SPM) and Private Hospital Manager (PHM) applications require a Microsoft Windows platform to work on. This means that the applications will work on Apple computers but only if they have a virtual partition that has Microso...
If you are experiencing drop-offs or losing connections to your remote server there are several things you can try. * If you are using a wireless connection try using an ethernet cable * Turn off the power-down option on the wireless or ethernet card...
You can use Powershell command to check that you are able to get a connection to a server and a port.  Telnet can also be used but the Telnet Client is no longer installed by default. This test is useful to determine whether a workstation is able to conn...
The RPC server is unavailable error means your Windows computer is having a problem with communication with other devices or machines through the network you use. We suggest that your contact your hardware technician to get them to troubleshoot the issu...
All path entered into Setup - System - File Locations must be either a UNC format (\server...) or a physical drive (C:...) You are not able to use a Mapped Drive (S:...) as it is too dependant on the Operators network login also having the same mapped d...
Occasionally a message may appear when you go to start SPM saying that the database could not be found, or there is no database connection or perhaps even the message just says timeout-expired. There are a number of problems that can cause this to occur...
https://technet.microsoft.com/en-au/library/ee844140%28v=ws.10%29.aspx [https://technet.microsoft.com/en-au/library/ee844140%28v=ws.10%29.aspx]