Latrobe Health Services will participate in AGC from 1 October 2025.

If you are already registered with AHSA's AGC scheme, you do not need to register again for Latrobe Health Services. 

For services on or after 1 October 2025 start claiming on behalf of Latrobe Health Services members using the AHSA AGC schedule.

After you have finished claiming for services up to and including 30 September 2025 change the

1. Setup – Contacts – Health Funds.
2. Edit the entry

ACC have advised that the issue preventing users from accessing the eBusiness Gateway has now been resolved.

ACC Digital Operations have advised that they are currently experiencing an issue affecting the eBusiness Gateway, which is preventing users from accessing the website.

This is being investigated with urgency, and they apologise for the inconvenience this may cause.

We will let you know once this has been resolved.

ACC have advised that there will be scheduled maintenance to ACC Digital Services this weekend.

• Saturday, 16 August 2025 from 2:00pm to 5:00pm
• Sunday, 17 August 2025 from 8:00am to 2:00pm

This means you will not be able to query any invoices submitted during the above period. However, ACC45 claim and invoice submissions are not affected, and all other ACC Digital Services will remain available during the maintenance period, including API services.

ACC apologise for any inconvenience this

The new ARTP format, required by ACC, requires a couple of configuration changes before you start using it and submitting the report.  See the knowledgebase article from the following link: ARTP_VCF015_instructions.pdf  

ACC have advised that there will be scheduled maintenance to ACC Digital Services on Wednesday, 23 July 2025.

The following digital services will be unavailable from 6:00pm until 11:00pm.

• eBusiness Gateway

Please note you may not be able to query any newly lodged ACC45 claims or invoices submitted during the above period. However, ACC45 claim and invoice submissions are not affected, and all other ACC Digital Services will remain available during the maintenance period, including API services.