ACC Digital Operations have advised that they are aware that some users are experiencing issues with invoice submissions.

They are looking into this with urgency and will advise once the services are restored.

They apologise for any inconvenience this may cause.

ACC have advised there will be scheduled maintenance to ACC Digital Services Saturday 21 and Sunday 22 January 2023.

The following digital services will be unavailable from Saturday at 8.00am until Sunday at 10.00am:

• API services including Claim and Invoice submissions/queries
• eBusiness Gateway
• ACC45 eLodgement form
• Sensitive Claims Engagement form
• Provider Hub

ACC apologise for any inconvenience this may

There will be scheduled maintenance to ACC Digital Services on Saturday 10 December 2022.

The following digital services will be unavailable from 8am until 7pm:

• API Services including Claim and Invoice Submissions/Queries
• eBusiness Gateway
• ACC45 eLodgement form
• Sensitive Claims Engagement form

ACC apologizes for any inconvenience this may cause.

We have received the following notification form Claiming.com:

"We would like to inform you that Claiming.com.au is experiencing issues and our service uptime may fluctuate. 

We are currently investigating these issues and will alert you when they are resolved. 

Thank you for your patience."

You may experience issues when trying to submit claims.  If necessary, select to store these and forward later once the problem has been resolved.

You can do this via Office - Invoices - Stored Claims

There will be scheduled maintenance to ACC Digital Services on Saturday 29th October. 

The following digital services will be unavailable from 8am until 9pm:

• API Services including Claim and Invoice Submissions/Queries
• eBusiness Gateway
• ACC45 eLodgement form
• Sensitive Claims Engagement form

We apologise for any inconvenience this may cause.

 
Ngā mihi

ACC Digital Operations