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A new Knowledgebase article is available with a short (59sec) video showing you how you can send a SMS txt to the patient, with a link to an online COVID screening questionnaire for the patient to complete on their phone, then their answers are imported and viewed in the patient's Notes

How To: Online COVID screening questionnaire

New C19 Alert symbol

To make it easier for you to be aware of the COVID-19 vaccination status of the patient, we have recently added a new Red, Amber or

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Sending a COVID questionnaire with appointment reminders
Posted by Sinclair Hughes on 08 October 2021 02:02 PM

A COVID19 screening questionnaire is able to be sent to the patient on an ad-hoc basis or automatically included with the SMS reminders that are sent just prior to their appointment. The patient can complete them on their phone and their reply is delivered back to you then imported and displayed in the patient's Notes. 

This does require the Incisive inFORM application to present the questionnaire to the patient and manage the delivery of their answers back to you.

Use the camera or QR

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Send an electronic COVID questionnaire to the patient.
Posted by Sinclair Hughes on 05 October 2021 10:39 AM

The inFORM application is usually used as for online patient registration but it can also be used in a number of different ways to send an electronic COVID questionnaire to the patient and then receive their answers, which will appear in their notes.

  1. Include the questionnaire with your online registration form (this link shows NZ questions) 

  2. Display the questionnaire only on a tablet at reception (this link shows Victoria questions)

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Medicare & Health Fund fee schedule update - 19 August 2021
Posted by Sinclair Hughes on 19 August 2021 02:44 PM

Medicare & Health Funds have updated schedules

Medicare have provided an updated schedule of benefits for August.  Medibank & AHM also provided their updated Gap Cover schedule which can be used for services provided from 16th August. NIB & GU Health have provided their final schedule which is no longer provisional.   These are included in the latest Rates.Aus file which is now available to download and import into SPM.

A list of the Health Funds that are available to use in the

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Continuity of support services from Incisive during COVID-19 lock-down
Posted by Sinclair Hughes on 19 August 2021 09:35 AM
 Continuity of support services during COVID-19 lock-down

As has been directed by the Government of New Zealand, the whole country is in lock-down for a minimum of three days.

This means that our office will not be physically staffed during this period, however the usual support services will still be provided as all staff are working and are fully provisioned to work from our various locations.

Contacting Incisive for support

All non-urgent requests for assistance are to be logged as a

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