From 1 May 2021, Frank will no longer provide Frank’s Gap Cover and will instead pay inpatient medical benefits in line with the Australian Health Service Alliance’s Access Gap Cover scheme.

If your Practice is already registered with AHSA’s AGC scheme, you do not need to register again for Frank.  Simply start claiming on behalf of Frank members for any AGC claims with a date of service on or after 1 May 2021. Please continue to use the ECLIPSE Fund ID code GMH for all Frank members.

To make the change in Incisive:

• Select Setup - Contacts - Health Funds.
• Edit your entry for Frank.
• Select Policy Names.
• If the Gap Cover Schedule is not set to AHSA, select Edit.
• In the drop down Gap Cover Schedule list, select the entry for AHSA.
• Select OK.
• Select Close.
• Select OK.