We have received notification from the Australian Health Service Alliance about changes to the way you submit claims following the successful merger between Nurses & Midwives Health and Teachers Health on 1 January 2022.

Changes to the Nurses & Midwives Health ECLIPSE code

From 4 July 2022, the ECLIPSE code for Nurses & Midwives Health will change from NMW to TFH. Please ensure that you update your system accordingly with this change.

This can be done via:

• Setup - Contacts - Health Funds.
• Edit the entry for Nurses & Midwives
• Select the entry for Teachers Federation Health from the drop down list for the HIC Participant.  This should give you the Fund ID TFH.

Changes to submitting a claim

There will be an ECLIPSE system outage for Nurses & Midwives Health between 2pm on Friday 17 June 2022 and 11am on Monday 4 July 2022.

During this time, electronic claiming through ECLIPSE will not be possible for Nurses & Midwives Health members.  Either delay claiming via ECLIPSE until after 11am on Monday 4 July 2022 or submit claims manually via:

• Post - GPO Box 9812, Sydney NSW 2001
• Web - providercomms.teachershealth.com.au

Changes to eligibility checks

Online eligibility checks will be unavailable from 8pm on Thursday 30 June to 5pm on Sunday 3 July 2022. For eligibility checks during this time, please phone  0432 525 823.

If you have any questions, you can visit nmh.com.au/providers or contact Nurses & Midwives Health via the following:

• Nurses & Midwives Health
  Web: providercomms.teachershealth.com.au
  Phone: 1300 344 000
  Postal address: GPO Box 9812, Sydney NSW 2001