Knowledgebase: Technical, Configuration and Devices > Printing issues
Barcode not visible on printed prescription
Posted by Sinclair Hughes on 14 August 2024 05:31 PM

The barcode on the prescription is using the Code128 barcode type which is available from the Code128nWin.ttf font.  The font is provided with the Incisive application.

  1. Check the font is installed in Control Panel > Fonts

  2. To install the font:
    1. Login as an Administrator
    2. Right-click on the code128bwin.ttf file
    3. Choose 'Show more options'
    4. Choose 'Install for All Users'
  3. Complete the installation
  4. Logout or restart to load the font file.

You can check that it has been correctly installed by looking for the Code128bwin key in Registry Editor

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts