Knowledgebase: > ACC eClaims
Troubleshooting issues with the ACC Upload Applet
Posted by Jane Hughes on 04 April 2020 06:53 AM

Issues with uploading invoices to the ACC applet should be referred to ACC eBusiness by emailing:

ebusinessinfo@acc.co.nz

However, if there is an issue with the ‘run applet’ button, this usually suggests that Java hasn’t been installed as this is a Java applet (or Java has inadvertently been removed).

To check if you have Java, you can do this via their website www.java.com as they have a button called ‘Do I have Java?’.

If you don’t have it installed, you can also use this website to download it. It is a free download.


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