Remote Desktop for MacOS 10.12 or earlier
Posted by Sinclair Hughes on 03 December 2020 09:39 AM

If you are running SPM or PHM on the Incisive inCLOUD servers, the latest download of Remote Desktop for Mac (10.4) won't install on older versions of the MacOS (10.12 or older).  To find the version of your MacOS click on the Apple icon in the top left corner and choose 'About this Mac'

Use the installer 'Package' from the following link to install remote desktop 10.3.8 which does work on MacOS 10.12

If this is no longer available contact the Helpdesk for a copy of the .pkg file