Knowledgebase: Technical, Configuration and Devices
Email issues - 'aborting handshake because of fatal alert'
Posted by Jane Hughes on 01 September 2022 09:12 AM
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A Google search of 'aborting handshake because of fatal alert' comes up with the following: "The signer of the certificate can not be validated on your system. Either the server has a self signed certificate or your system doesn't have the latest server authorities available to it." The problem seems to be caused by the latest version of the AVG anti-virus software, with scanning of outbound SMTP email somehow causing this fault. If SMTP scanning is disabled, then email can be sent from the Incisive application without incident. | |
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