Scheduled Tasks to send SMS txt message reminders
Posted by Sinclair Hughes, Last modified by Jane Hughes on 27 January 2022 02:18 PM
Configuring SMS to send txt message appointment reminders
SPM & PHM can send appointment reminders to patients and also other ad-hoc messages.
The Windows Task Scheduler needs to be configured to run the SMS Sender application to automatically send out SMS (text) messages. These are messages that have been queued, i.e. appointment reminders. Ad hoc messages are sent immediately.
The scheduled task must be created with a Windows User Account where the password will not expire.
Check that you can run the task from the command line before commencing to set up the scheduled task:
Weekday SMS Sender
Create a new task.
Weekend SMS Sender
This task should be created to run once on a Saturday and Sunday, normally late morning or early afternoon. If it is set to run too early, it may wake some people up! Ensure that the correct usage of AM or PM is selected depending on the time set.
Receiving SMS messages
A third scheduled task needs to be set up for the SMS Sender application to poll more frequently for incoming messages.
This task should probably be run every 15 minutes and will poll the Provider's SMS account, then retrieve them.