Knowledgebase: Technical, Configuration and Devices > Faxing
Path\File access error sending a fax using Shift - F7
Posted by Sinclair Hughes on 27 June 2018 02:26 PM
You may be experiencing a problem when trying to send a fax using the Shift+F7 function from Patient module. The message indicates that it's trying to copy a .tmp file and is unable to.
It is likely that the location that the file is being written to does not exist or doesn't have 'Write' permissions. The lack of 'Write' permissions will often be the case if it is trying to copy the file into the \root of the drive.
Using the Operator's login, go to Setup > Workstation > Path and enter into the 'Fax Out Path' field the path and directory that files can be written to.