Banking is not correct

• A lot of transactions are missing
  • Are you looking at the correct location
  • Are you looking at the correct bank account

• A transaction is missing
  • Has it been receipted as the correct type of transaction – cheque, cash etc.?
  • Is it at the correct location or bank account?

Go to _Office  Receipts_ and find the receipt. Either highlight the transaction and press the Spacebar to display more information about the transaction or,use the Print option to show the type of payment.If the banking has not been advanced, go to the patient's transactions and delete the receipt then re-enter it with the correct details.

Money's been banked but Deposit Supplement wasn't advanced.

• The supplement includes the payments from the last banking as well as the current banking.

Call the Incisive helpdesk
Reports
Deposit supplement _Office  Banking_
Banking Report _Reports  Banking_
Payment Type Summary _Reports  Banking_
Receipt Analysis _Reports  Financial_
Transaction List Receipts _Reports  Financial_