If the internet is not working or the ACC portal is not accepting connections, you are still able to create invoices or claims in the Incisive applicaton and these will be stored in the database until the connection or portal is working again.
You are then able to resubmit the invoices.
- Go to Office > Invoices (or Schedules) > ACC Query
- In the left-hand panel click on the 'Local Search' button
The list of invoices will appear. The invoices that have not been successfully delivered will have the word No in the 'Sent' column. - Highlight the invoices you want to resubmit by putting a tick in the 'To Upload' field
- Resubmit all the selected stored invoices by clicking on the 'Upload' button.
See Also:
- ACC PAYMENTS
- ACC QUERY (Invoice)
- ACC ONLINE (Setup)
- ACC EXPORT LOG
- ACC API Responses
- Sending Clinical Notes to ACC