Problem: 

Can't find a printer in Setup > Printers. 

Even though it is showing on the local workstation/laptop in Windows > Control Panel > Devices & Printers

Conditions:

• Running in Terminal Server or Remote Desktop environment.
• There is a list of more than twenty (20) printers

The default setting for Microsoft Terminal Services or Remote Desktop is to only display the first twenty printers.

Resolution:

1. Edit the Registry to enable more printers to display
   https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc727415(v=ws.10)
2. Install the exact same printer driver (and name) on the terminal server