Can't find a printer in SPM or PHM
Posted by Sinclair Hughes on 25 July 2019 02:30 PM


Can't find a printer in Setup > Printers. 

Even though it is showing on the local workstation/laptop in Windows > Control Panel > Devices & Printers


  • Running in Terminal Server or Remote Desktop environment.
  • There is a list of more than twenty (20) printers

The default setting for Microsoft Terminal Services or Remote Desktop is to only display the first twenty printers.


  1. Edit the Registry to enable more printers to display
  2. Install the exact same printer driver (and name) on the terminal server