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ACC Digital Services - Outage
Posted by Jane Hughes on 01 March 2023 10:02 AM

ACC Digital Operations have advised that they are aware that there is currently an issue with API submissions for:

* ACC45 claims
* Invoice
*ACC18 Medical Certificates

They are looking into the cause and will advise as soon as this is resolved.

They apologise for any inconvenience this may cause.



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ACC Digital Services Outage - Resolved
Posted by Jane Hughes on 23 February 2023 12:42 PM

ACC Digital Operations have advised that ACC online services are now back up and running.

The issues affecting Invoice and Medical Certificate API Submissions have now been resolved. 

If you unsuccessfully attempted to submit any invoices or medical certificate, please resubmit them.


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ACC Digital Services Outage
Posted by Jane Hughes on 23 February 2023 09:47 AM

ACC Digital Operations have advised that they are aware that some users are experiencing issues with invoice submissions.

They are looking into this with urgency and will advise once the services are restored.

They apologise for any inconvenience this may cause.


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ACC Digital Services - Scheduled Outage
Posted by Jane Hughes on 09 January 2023 01:27 PM

ACC have advised there will be scheduled maintenance to ACC Digital Services Saturday 21 and Sunday 22 January 2023.

The following digital services will be unavailable from Saturday at 8.00am until Sunday at 10.00am:

  • API services including Claim and Invoice submissions/queries
  • eBusiness Gateway
  • ACC45 eLodgement form
  • Sensitive Claims Engagement form
  • Provider Hub

ACC apologise for any inconvenience this may


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Scheduled maintenance to ACC Digital Services on Saturday 10 December 2022
Posted by Jane Hughes on 06 December 2022 03:44 PM

There will be scheduled maintenance to ACC Digital Services on Saturday 10 December 2022.

The following digital services will be unavailable from 8am until 7pm:

  • API Services including Claim and Invoice Submissions/Queries
  • eBusiness Gateway
  • ACC45 eLodgement form
  • Sensitive Claims Engagement form

ACC apologizes for any inconvenience this may cause.


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