When ACC send you a request for medical notes, it should include a Healthlink electronic data interchange (EDI) address for you to send it to.

The following are the EDI addresses that notes can currently be sent to.



You will need to set up a Contact in your Correspondence file for one or more of the EDI addresses that you will need to use.

"No hospital amount to adjust allocation (3) of '3DIMAGE1'."

The program adjusts the subcontractor amounts, pro-rata, by the percentage increase of the ACC item. However, if you just multiply each subcontractor by a percentage and round to cents, the sum of the subcontractor amounts might be different by a few cents from the actual required total amount. If this happens, the program adjusts the HOSPITAL amount, as required, to bring things back into balance.

In this case, Stock item 3DIMAGE1 doesn't have a hospital subcontractor amount, so the program can't adjust it.

Add a hospital subcontractor and the problem should go away. If they really don't want a hospital subcontractor on this item, then add a 10c hospital amount, import and adjust the contracts, and then remove the 10c contribution.

When trying to connect to BPAC to submit an eACC18, if you get a message 'An error has occurred in the script on this page', inspect the message closely.  It should indicate what the actual issue is, i.e. a missing NHI number.

Correct the data input in the patient file / claim and then try to connect again to BPAC.