Unable to log in to a RemoteApp server (Incisive inCLOUD)
Posted by Jane Hughes on 07 October 2022 09:12 AM

Microsoft have finally admitted a bug when connecting from Win11 22H2 to a RemoteApp server (Incisive inCLOUD), but haven't yet provided a fix.

However the IT community have found that you can make a Registry change or you can copy a couple of files from an 22H1 instance, which will resurrect the functionality again with 22H2.  One firm has even gone so far to provide a patch which will get the correct files from Microsoft and apply them to the PC.  We have already run the patch and it does work.  We don't, however, know the firm providing it and therefore can't vouch for its integrity.  Saying that though, our malware systems haven't had any alerts raised because of it.

If you are happy to use it you can:

  1. Apply the Windows 22H2 update again
  2. Get the fix file from https://support.gotomyerp.com/portal/en/kb/articles/updating-to-windows-11-22h2-breaks-remoteapp and run it.

There is a lot of text produced on the screen, but this is just telling you exactly what it is doing.

The following link just includes some more chatter about the problem https://learn.microsoft.com/en-us/answers/questions/1018151/windows-11-22h2-cant-connect-to-a-rds-server-after.html