Problem:
Payment has been received from Debt Collector for an outstanding account that has not been written off and the Patient has not been advised that they are responsible for debt collection fees.

Example:
Patient owes $40.00
Debt Collection Company pays Surgeon $26.50 and retains their commission of $13.50

Solution:

1. Go To: Patient and select new Financial Transaction – Credit.
2. Reduce Invoice by $40.00
3. Reason: Debt Collection payment 
4. Go To: Office Mode – Receipts - New 
5. Enter cheque for $26.50 
6. For: 'Other' and 'OK'
   
   
   
7. F8 to select Income Category and choose Debt Collection payment.
8. Under description – enter Less commission fees $13.50 and add patient name