SMTP test email not working - ActiveX component not creating instance of object
Posted by Sinclair Hughes on 20 March 2018 04:19 PM

If the Test Email or Test Connection functions are not working or emails can't be sent and an error appears "ActiveX component not creating instance of object", it is possible that the Chilkat files are not correctly installed or registered.

Using RegisterBatch.exe may not help.

Use ChilkatSetup.exe (which is in the \spmwin directory) to install the necessary files and register them.

Make sure the virus checker and UAC are turned off first and you are using a login with Administrator rights