Knowledgebase: > Invoicing
Banking details not appearing on the invoice
Posted by Sinclair Hughes, Last modified by Sinclair Hughes on 21 March 2016 05:16 PM

Check that you have the option turned on in Setup -> Provider -> Config 2.

If the invoice is a 'Copy of Tax Invoice' it will not include the balance owing nor the payment details. 

The reason for this is that the copy of the invoice may of been printed sometime after the original invoice was created and between these times a full or part payment may of been made, which would not show on the invoice as it is a copy of the original.

We suggest that if you are providing a copy of the invoice you should also include a Statement which will show the original invoice amount and any subsequent payments.  The Statement also includes your bank details and the balance that is still owing.